Off-the-plan PPS compliance checklist

From 1 October 2026, every off-the-plan apartment sold through a licensed estate agent in Victoria must have a Property Price Statement (PPS) linked right next to its advertised price. The PPS replaces the Statement of Information. If you're listing a Victorian project on Apartments.com.au, work through this checklist.

The steps below explain how to do each one on Apartments.com.au.

1. Log in to the Apartments.com.au portal and open your Victorian project listing.
2. Upload a project PPS. It appears next to your project's "From $" summary price.
3. Upload a PPS for every configuration you advertise with a price, whether that's each apartment type or each individual apartment.
4. Running a campaign with a closing date for offers? It may count as a fixed-date sale. At least 7 days before the closing date, enter the seller's reserve as a single dollar amount using the fixed price setting, and upload an updated PPS that includes it.
5. Publish the sold price within 7 days of each contract going unconditional by uploading an updated PPS against that configuration in the portal.
6. Keep sold apartments on your listing for at least 18 months so the PPS stays publicly available. Don't delete sold configurations in the portal during this time.

The steps below explain how to do each one on Apartments.com.au.

How to comply on Apartments.com.au, step by step

Step 1: Prepare your Property Price Statement

Use the approved template from Consumer Affairs Victoria. Each PPS must list these key features for the apartment and for each comparable property:

• type of building
• bedrooms, bathrooms and car spaces
• internal floor area in square metres
• total land size in square metres

Comparable properties are the 3 most comparable sales of a similar standard. In metropolitan Melbourne, they must have sold in the last 6 months within 2 km. Outside Melbourne, it's the last 18 months within 5 km.

Step 2: Upload the PPS to your listing

On any Victorian project, you can upload one PPS for the whole project and one for each configuration.

1. Open your project in the Apartments.com.au listing editor.
2. Upload the project-level PPS. It appears next to the "From $" summary price.
3. Upload a PPS against each configuration that shows a price.
4. Check the live listing. A Price guide details link should sit directly beside each price.

Buyers can open the PDF straight from that link, with no enquiry form in the way. This meets the requirement for the PPS to appear on the first visible part of the ad, immediately next to the price.

Step 3: Set a reserve price for fixed-date campaigns

Skip this step for standard private sales with no fixed date. It applies to auctions and fixed-date sales, including campaigns that invite offers by a set date and time.

1. Ask the seller in writing for their reserve price, with your recommended reserve and reasons.
2. Enter the reserve as a single dollar amount using the fixed price setting on the configuration. Don't use "from", "over", "+" or "starting at".
3. Update the configuration's PPS to include the reserve and the indicative selling price.
4. Publish both at least 7 days before the closing date, and within 1 business day of receiving the reserve.

If the seller changes the reserve, up or down, the 7-day countdown starts again.

Step 4: Publish the sold price

1. Note the date each contract becomes unconditional.
2. Within 7 days of that date, upload an updated PPS showing the sold price against that configuration.
3. Leave the configuration on the listing. Sold-out projects stay live and editable, so the PPS remains public.

Don't delete a sold configuration within 18 months of the sale. Deleting it removes its public PPS link, and you'll see a warning before you do.

If a seller or buyer has applied for an exemption because of family or personal violence, don't publish the sold price while that application is pending.

Who the rules apply to in off-the-plan sales

The obligations and penalties apply to licensed estate agents and their representatives, not to Apartments.com.au. Our role is to give you the tools to comply on your listings.

The reserve price rules apply to auctions and fixed-date sales held on or after 16 October 2026. Sold price publication applies to sales that become unconditional on or after 1 October 2026, even if the contract was signed earlier.

Why Victoria's underquoting laws changed

The Victorian Government changed the law to tackle underquoting, where a property is advertised below its realistic selling price. Consumer Affairs Victoria (CAV), which oversees the reforms, says they are intended to "improve price transparency and support more accurate pricing practices".

According to CAV, the changes give buyers better information before they decide to attend an auction or make an offer. Buyers will see the seller's reserve 7 days ahead, so they can judge whether a property is within budget. The PPS now carries more detail on the comparable sales behind the estimated selling price.

Sold prices will also become public much sooner. Previously they reached the Valuer-General after settlement, which CAV notes can be 30 to 90 days after signing. Now they must be published within 7 days of the contract becoming unconditional.

CAV's Underquoting Taskforce will continue to monitor online sales campaigns, review sales files and investigate suspected breaches. Failing to publish a sold price carries a maximum penalty of 240 penalty units, currently $48,842.

Off-the-plan PPS: frequently asked questions

Do the new Property Price Statement rules apply to off-the-plan apartments?

Yes. They apply to all residential sales by an estate agent in Victoria, including private sales of off-the-plan apartments at a list price.

Is an expressions of interest campaign with a closing date a fixed-date sale?

It may be. CAV says inviting offers by a certain date and time could be a fixed-date sale. If so, the seller's reserve must be published for 7 days before the sale can proceed.

Do display suite signs and brochures need the PPS?

Yes, if they describe the property. Physical ads with property information must include a web address or QR code linking to the PPS. A generic sign with no property details doesn't need one.

What if there are fewer than 3 comparable sales for a new building?

Include the 1 or 2 comparable sales that exist and explain on the PPS why fewer than 3 were available. If a detail such as a comparable's floor area can't be found, write "not available" and keep a record of the steps you took to find it.

When must the sold price be published on an off-the-plan contract?

Within 7 days of the contract becoming unconditional. Track this date for every contract, as conditions and cooling-off periods vary between projects. Off-the-plan contracts are often conditional on plan registration, so get advice on when yours become unconditional.

Can I remove a sold apartment from my listing?

Not for at least 18 months after the sale. The PPS with the sold price must stay publicly available for that time, and deleting the configuration removes its link.

What are the penalties?

Failing to publish a sold price carries a maximum penalty of $48,842. Existing underquoting offences and penalties still apply, and CAV can issue warnings, infringement notices or take court or tribunal action.

Need help?

If you need a hand setting up your Property Price Statements, contact your Apartments.com.au account manager.

This guide is general information only and isn't legal advice. For guidance on your specific obligations, refer to Consumer Affairs Victoria or seek independent legal advice.

Sources

• Industry Q&As: New changes to property sales and underquoting laws, Consumer Affairs Victoria, updated 15 October 2026
• New changes to property sales and underquoting laws, Consumer Affairs Victoria
• Greater property price transparency for Victorian homebuyers, Consumer Affairs Victoria, 2 October 2026

‍